To help you get the very best performance, comfort and longevity from your mattress, please take a few moments to read the care information below. It contains important information about mattress care and maintenance.
Getting the Best From Your Mattress
Following these simple care recommendations will help maintain the comfort, support and hygiene of your mattress.
Use a Mattress Protector
A quality mattress protector helps keep your mattress clean and hygienic by protecting it from spills, moisture, dust and everyday wear.
Rotate Regularly
Rotate your mattress head-to-toe every 3 months, or as recommended for your mattress model. Regular rotation encourages even wear and helps maintain comfort.
Use the Correct Foundation
Ensure your mattress is supported by a suitable base or foundation that is in good condition and provides adequate support.
Keep Your Mattress Clean
Vacuum your mattress periodically using a low-suction upholstery attachment.
For spills or marks:
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Attend to stains as soon as possible.
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Use only clean soapy water and a damp clean cloth.
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Allow the mattress to dry completely before replacing bedding.
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Do not use bleach, solvents, laundry detergents or other harsh cleaning products.
Allow Normal Settling
Your mattress will naturally settle and conform to your body's shape over time. This is a normal characteristic of premium comfort materials and is not a manufacturing fault.
Avoid Excessive Weight Concentration
Avoid standing, jumping or placing excessive concentrated weight on one area of the mattress, as this can damage comfort layers and support systems.
Maintain Good Ventilation
Allow air to circulate around the mattress by removing bedding occasionally and ensuring the surrounding room is well ventilated.
Lift – Don't Drag
When moving your mattress, carry it carefully with assistance where required. Dragging can damage handles, fabric and internal components. Do not strap your mattress to a vehicle roof to transport it. Tight strapping can damage the internal structure.
Keep Your Purchase Information
Retain your proof of purchase and leave all labels attached, as these are required for any future warranty claim.
Mattress Care Guide
Simple Ways to Care for Your Mattress
